Last Updated: January 2026

55q Privacy Policy

Protecting your personal information is our top priority. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it secure.

SSL Encryption Active
GDPR Compliant
Not sold to third parties

How We Protect Your Information

Six core commitments to protecting your privacy at 55q.

Encrypted Data Storage

All your personal data is stored using AES-256 encryption. No unauthorized party can access this information — that is 55q's technical commitment to you.

Never sold to third parties

55q never sells your personal information to advertisers or third parties. Your data is used solely for operating the platform.

Full Control in Your Hands

You may request to view, correct, or delete your information at any time. Your rights over your data are always upheld.

Minimal data collection

Only necessary information is collected. No unnecessary personal details are requested. 55q follows a data minimization policy.

Scheduled data deletion

After account closure, your data will be deleted from our systems within the designated retention period. No data is kept longer than necessary beyond legal obligations.

Regular security audits

Regular security audits are conducted by independent third parties. Any vulnerabilities are identified and resolved promptly to keep your information safe at all times.

What information is collected

A quick overview of what information 55q collects and how it is used.

Data type Example Purpose Retention Period
Identity information Name, date of birth, national ID number Account Verification & KYC 5 years after account closure
Contact Information Mobile number, email address Account confirmation, notifications For the duration of account activity
Financial Information Mobile banking number, bank account Deposit and withdrawal process 7 years after the transaction
Device information IP address, browser type, device ID Fraud prevention and security 90 days after the session ends
Gaming activity Betting history, wins and losses record Responsible gaming monitoring 3 years after account closure
Cookie data Session cookies, preference data Improving User Experience 30 days (session cookies expire immediately)

Full Privacy Policy

1 Introduction

55q (hereinafter referred to as "we", "the platform", or "55q") takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.

55qBy using the website or registering an account, you agree to this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the platform and contact our support team.

This policy is aligned with international data protection standards, in particular the principles of the GDPR. We believe that transparency and trustworthiness are the foundation of a great gaming experience.

This Privacy Policy applies solely to 55q.vin Applies to this domain only. We are not responsible for the privacy practices of third-party sites or apps.

2 What Information We Collect

55q Only the information needed is collected. Our privacy policy follows a data minimization principle — meaning we never ask for more than what is required.

Directly Collected Information:

  • At registration — name, mobile number, email address, and date of birth.
  • During KYC verification — a copy of your National ID, passport, or birth certificate.
  • At the time of payment — mobile banking number or bank account details.
  • When contacting support — chat logs, complaint details.

Automatically Collected Information:

  • IP address, browser type and version.
  • Device type — mobile, tablet, or desktop.
  • Login times and page visit history.
  • Gaming activity — bet amounts, game types, and session duration.
  • Cookie and local storage data.

We never collect: Your full bank card number, CVV, password, or PIN are never stored on our servers.

3 Use of information

Data Collected 55q Used solely for defined purposes. No information is used for unrelated ends.

  • Account Management: To verify registration, authenticate logins, and secure your account.
  • Payment processing: To process deposits and complete withdrawal requests.
  • KYC Verification: To verify identity in compliance with international financial regulations.
  • Fraud prevention: To detect suspicious activity and keep accounts secure.
  • Responsible gaming: To monitor gaming habits and identify problematic behavior at an early stage.
  • Service Improvement: To improve platform performance and enhance the user experience.
  • Contact: To send you important updates, security alerts, and promotions.
  • Legal Obligations: To maintain records required by the licensing authority's regulations.

You can opt out of promotional communications at any time. Just let our support team know and we will act immediately. Please note that security and transaction notifications cannot be disabled.

4 Data sharing and disclosure

55q Your personal data is never sold. However, limited information may be shared with third parties in specific circumstances.

  • Payment processors: Payment providers such as bKash, Nagad, and Rocket receive the necessary information to process transactions.
  • KYC Verification Services: Licensed third parties receive limited data solely for identity verification purposes.
  • Law Enforcement: We are required to disclose information when ordered by a court or directed by a valid legal authority.
  • Licensing Authority: Required information is shared with regulatory authorities to maintain our gaming license.
  • Security auditors: Contracted audit firms review anonymized data to verify the security of the platform.

All third-party partners operate under strict confidentiality agreements. They may not use your information beyond the stated purpose.

5 Security measures

55q Industry-leading security technology protects your data at both the technical and administrative level.

  • SSL/TLS Encryption: All data transfers are protected with 256-bit SSL encryption.
  • AES-256 Storage: Stored data is secured with military-grade encryption.
  • Two-factor authentication (2FA): Enhanced security is available at login.
  • Firewall and DDoS protection: Server-level attack prevention measures are active.
  • Regular penetration testing: External security experts regularly conduct vulnerability assessments.
  • Access Control: Only authorized personnel may access specific data.

If you notice any suspicious activity or potential security breach, please [email protected]. We will respond within 48 hours.

6 Cookie Policy

55q The website uses cookies to enhance your browsing experience and ensure the platform operates correctly. Cookies are small text files stored on your device.

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Functional cookies: Used to remember your preferences, such as language and theme settings.
  • Analytics Cookies: Collects site usage statistics to help improve our services.
  • Security cookies: Used to detect fraud and bot activity.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some platform features from working properly.

7 Your Rights

55qUnder the Privacy Policy, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team.

Right to access your data

You may request to view all personal information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to restrict processing

You may request that data processing be temporarily restricted under certain circumstances.

Right to data portability

You may request a copy of your data in a structured, portable format.

Right to Object

You may object to the use of your data for specific purposes.

To exercise any of your rights [email protected]. We typically respond within 30 days. For complex cases, an additional 30 days may be required.

8 Child Protection

55q Strictly not for anyone under 18. We do not knowingly collect information from minors or allow them to use the platform.

  • Age verification is carried out at the time of registration.
  • Age is verified via KYC documentation in cases of doubt.
  • Any account found to belong to a minor will be immediately closed and all associated data deleted.
  • If a parent or guardian becomes aware of their child having an account, please contact our support team right away.

Warning: If you become aware that a minor 55qis using an account on the platform, please contact us immediately at [email protected].

9 Data retention period

55q Your data is not retained beyond what is necessary. As a general rule, data is held for as long as your account is active, and thereafter for the period required by applicable legal obligations.

  • Account Information: 5 years after account closure (legal requirement).
  • Transaction Records: 7 years, as required by financial regulations.
  • Chat and support logs: 2 years after resolution.
  • Device and log data: 90 days from the date of collection.
  • Marketing Consent Record: 3 years after consent is withdrawn.

After the designated retention period, data is automatically deleted through a secure process or anonymized so it can no longer be linked to any individual.

10 Policy changes

55q This Privacy Policy may be updated at any time. Changes may be necessary due to technical updates, new legal requirements, or an expansion of our services.

  • You will be notified via your registered email or mobile number whenever significant changes are made.
  • The "Last Updated" date at the top of this page will always reflect the most recent revision.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
  • To request a copy of a previous version of this policy, please contact our support team.

11 Contact

Contact us for any questions, concerns, or requests to exercise your rights regarding this Privacy Policy. We aim to respond to all messages promptly.

  • Email: [email protected]
  • Live Chat: Log in to the platform and reach us via live chat.
  • Response Time: Typically 24–48 hours; up to 30 days for complex matters.

If you are not satisfied with how we have handled a privacy concern, you have the right to lodge a complaint with your local data protection authority.

General Inquiries

The most frequently asked questions about our Privacy Policy.

No, 55q Your personal data is never sold. Limited information may be shared with contracted third parties for specific purposes such as payment processing or KYC verification — always under strict confidentiality agreements.

Retention periods vary by data type. Account information is kept for 5 years after closure, financial transactions for 7 years, and device logs for 90 days. After the specified period, data is automatically and securely deleted.

No. Full card numbers, CVV codes, or PINs 55qis never stored on servers. Payment details are processed directly through a secure payment gateway, and we only retain the transaction reference number.

Yes, if you send a request to [email protected], we will provide access to all your information. For deletions, everything will be removed except data we are legally required to retain (such as financial transaction records).

Disabling essential cookies will prevent login sessions and security features from functioning, making normal gameplay impossible. Analytics and functionality cookies can be turned off without affecting core services.

Your Data is Secure — Get Started Now 55qat

Built on a strict privacy policy, secure payments, and transparent terms. 55q The most trusted platform for players in Bangladesh. Open your account today.

For players aged 18 and over. Please gamble responsibly.

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